Shipping policy
Shipping Policy
At Emma’s Ropa y Más Inc., we strive to process and ship orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Processing times may vary depending on product availability, order volume, and holidays.
Shipping
We offer a flat-rate shipping fee on eligible orders within the United States.
Shipping charges are displayed during checkout before payment is completed.
Customers may also choose Local Pickup when available to avoid shipping charges.
Once an order has been shipped, tracking information will be provided when available.
Local Pickup
Customers selecting Local Pickup will be notified when their order is ready for pickup.
Valid identification may be required at pickup.
Orders not picked up within a reasonable time may be subject to cancellation or storage arrangements.
Mexico Orders
Customers located in Mexico should contact one of our authorized sales representatives for assistance with available delivery options.
Delivery Times
Most orders arrive within 3–5 business days after shipment, depending on the customer’s location and distance from our facility.
Delivery estimates are provided for convenience only and are not guaranteed.
Emma’s Ropa y Más Inc. is not responsible for delays caused by shipping carriers, weather conditions, customs procedures, or circumstances beyond our control.
Shipping Assistance
For questions regarding shipping, delivery, pickup, or order status, please contact one of our authorized sales representatives:
Javier Rodriguez-9566277441
Fernando Olivares-9565330723
Antonio Lopez-9566581132